Alarm Center Management

XProtect Central is designed for alarm centers and security monitoring stations. XProtect central ensures that operators maintain a complete overview of alarms and possible technical problems, allowing immediate visual verification and troubleshooting to resolve incidents fast

Hierarchical multi-level maps enable the operator to have visual overview of widespread areas. When alarms occur, the operator can quickly drill down in the layers to the exact location simply by clicking the alarms on the map.

Quick Overview of Critical Alarms
Other security systems such as access control and intruder alarms can be integrated with XProtect Central. This provides the operator with full overview of installations; critical alarms can be visually verified - fast. The multi-level architecture and customizable alarm priorities allow the operator to differentiate alarms, which ensures that important and critical matters get immediate attention.

Effective Alarm Management
The flexibility in the system facilitates a seamless and effective alarm management process. The operator can quickly acknowledge or reassign alarms with only a few clicks. Incidents can be snoozed when scheduled maintenance occur, thus not causing unnecessary alarms.

Spread the Workload
In large installations or in alarm centers, the workload of managing and handling alarms can be spread over several security operators. This allows each operator to re-assign incoming alarms to colleagues that hold the right skills for handling this type of alarms.